FAQ - AKVIS Products

I entered the serial number but an error occurred and I can't activate it.

The serial number (activation key) you enter into your AKVIS product will be a 12-digit number consisting of random alphanumeric characters.
If you purchased your product from SourceNext or another company, you may have been issued multiple serial numbers, but in many cases, you may have entered the wrong number, resulting in an error.
Please make sure to enter the license number issued for your AKVIS product.

It is also possible that you have mistakenly entered something that is easily confused, such as an O or a zero.
Whenever possible, we recommend using copy and paste instead of entering information manually.

If you enter your name in Japanese, the characters will be garbled, so please enter it in Roman letters.

Can I install it on multiple PCs?

All AKVIS products, except AliveColors, can be installed on up to two PCs by the same person.
It can be installed on two computers, meaning that activation with the same key can only be performed twice.

AliveColors, both the Home and Business versions, can only be installed on one PC.

Program upgrades can be performed by simply overwriting the latest version without activation.

If for any reason you need to reinstall and activate more than once, please contact us with your purchase information.

The Japanese version of AKVIS cannot automatically detect the Photoshop Plug-ins folder during installation.
In a 32-bit environment it is located in [Program Files], in a 64-bit environment it is located in [program files (x86)] and under it there are folders for each product.
There is a .8bf file in that folder, so please copy it manually and place it in the Photoshop [Plug-ins] folder.

***.8bf is the 32-bit version and ***_64.8bf is the 64-bit version.
Plugins with different versions will not be displayed, so be sure to copy the one that matches your environment.

A plug-in is a program that adds new features to existing software or enhances its functionality.

AKVIS has developed a variety of plugins compatible with popular image editing software such as Adobe Photoshop.

For example, if you use AKVIS products as plug-ins for Adobe Photoshop, you can edit images with AKVIS products by downloading them from Adobe Photoshop.

You can edit the image area back in AKVIS products.

AKVIS plugins are compatible with Adobe products as well as with most popular image editing software. Check compatibility with the trial version.

If you purchase the plug-in version, it cannot be used as a standalone application.