Before you contact us
-
Before you contact us
Please check the FAQs on each product page before making an inquiry.
-
Technical Questions
Please provide as much information about the problem as possible.
-
Response to inquiries
We will reply by email. Please be careful not to make a mistake in your email address.
Contact Form
Frequently asked questions regarding inquiries
Other ways to contact us
For phone inquiries, please call us on weekdays (Monday to Friday)
Please come between 10am and 5:30pm.
Phone number: 029-858-1126
You can also contact us via live chat during business hours.
I haven't received a response to my email
Please check that your email address is correct or that the email has been sorted into spam.